Grateful Dead

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marye's picture
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Joined: May 26 2007

Got issues with something? Wish we were doing something differently? Speak up here!

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marye's picture
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Joined: May 26 2007
I've sent the Doc a message

to see if he can assist.

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Joined: Jan 11 2008
dead.net did not confirm my shipping address...

and they sent my Dave's 23 to the wrong address. As soon as I got the shipment confirmation email, I called and emailed with my change of address and was assured over the phone that it would arrive at my new address. As it turns out, they shipped it to my old address and now I have to track it down somehow at my old apartment building. It was probably placed in my old mailbox which is likely now someone else's mailbox.

I changed my address with the U.S. Post Office well over a month ago, but I guess when UPS delivers through the USPS (as indicated by the tracking history) they don't pick up your address change?

I emailed customer service today again and they said basically, "Sorry, your shipment is too far along in the order process to change or add."

Too far along in the order process? Really? Do you think so? Oh yeah, you've already shipped to the wrong address this last Friday after I informed you immediately of my address change.

Customer service also stated that if the package is sent back to them, they'll then forward it to me. So now I have to depend on the kindness of strangers to get my numbered edition that has since sold out? Um, thanks.

Remember when they would confirm your subscription address? Why did they stop doing that?

I've bought so much stuff from this site over the years. I'm a totally Dead-icated fan. I think a little more care and respect is in order here. At least enough to get my subscription to the right address.

Thanks for reading my rant. Peace.

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Joined: Jun 4 2007
same here in WI

Same here - a balmy 37 degrees last I checked. Better that than the cold, ice and snow we had the prior 10 days. Kind of a warm-up actually...we were having weather portentous of an early start to winter. The cold will be back though. More snow and I think I'll be strapping on the snow shoes.

marye's picture
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Joined: May 26 2007
cold and rainy

in Oakland.

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Joined: Feb 9 2008
info

dont really remember how i got there but the web site was pipl.com thats all i can remember, it was late or should i say early one night ,i mean morning after a shot or 12 of turkey(wild) so you know i could have been about to go to sleep (pass out) hey it was 82 and sunny here in savannah today how about where you are.

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Joined: Feb 9 2008
personal info

yea, i put that stuff on there when i was nieve about the net and was a rookie online i know better now. just because you are paraniod doesnt mean that some one is not over your shoulder.digg it. dont know when next box set is yet hey bro where are you located in this world (not exzactly but close)

marye's picture
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Joined: May 26 2007
cool

no worries, just that you're likelier to get discussion there!

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Joined: Feb 3 2012
@marye

Good point. I'll re-post it there, but it has been on my mind a lot lately.

marye's picture
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Joined: May 26 2007
this might be

more of a topic for the Trouble Ahead, Trouble Behind, current events topic... I'm sure it would strike some interest...

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Joined: Feb 3 2012
Religulousness

Has anyone else noticed the rapid expansion of Christian-centric thinking in this country? As a product of a prototypical Catholic school upbringing, I tend to shy away from the whole "organized religion" thing, but I can't help but see how the Christian mindset has infected our society in a rather big way since George W. Bush's inauguration. Now, before I start to sound like a total atheist, I only bring this up because I find that people in general are far less open-minded than they were previously. I just miss the days of people being able to discuss their differences in an open, free, and peaceful manner.

Also, does it bother anyone else that the Republican party is pretty much the anti-gay and anti-freedom party? Or is it more bothersome that so many people aren't able to see them that way? They just see them as the "Anti-Obama" party....

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